Features

The unglamorous half, done properly.

From the first reference image to the final payout. The same tools on every plan, priced by the size of your shop.

Booking and requests

Requests come in finished.

A customer books at your address, day or night, and the request lands in the queue with everything an artist needs to answer it.

Pick an artist, or the next chair: The customer chooses who they want or “any available”. An open request sits at the top of the calendar until an artist claims it or passes.
The whole brief, first time: Idea, placement, size, cover-up or fresh, first tattoo or not, reference images, a preferred date and time: all on the request, none of it in a DM thread.
Propose, don’t ping: The artist answers with a date, a time and a deposit. The customer approves, declines or asks for a change from the email. A change request is flagged on the calendar until somebody reads it.
A calendar that knows the shop: Thirty-minute grid, every artist’s hours and blocked days, holiday closures, lead time and how far ahead people can book. A clash is a warning, not a wall. The shop decides.
Walk-ins and phone bookings: The desk books straight onto the calendar for a customer who’s standing there, with the same deposit and waiver as an online request.

Deposits and payments

Custom-art deposits, balances, tips and product sales, whichever way the money arrives, and a ledger that keeps them straight.

Deposit paid from the email: The proposal carries a deposit request. The customer pays it online and the booking is confirmed; nobody chases anyone.
Cards, in the shop and online: Through your own Helcim account (online checkout and the PIN pad at the desk), or Stripe, connected. Cash and e-transfer are recorded against the booking like any other payment.
Balance, receipt, done: The balance is paid at the chair or from the customer’s own account afterwards. Every payment gets a receipt with the tax broken out.
Tax by province: The rate is set from your province the day you sign up, and you confirm it before the first sale. It’s on every receipt and every payout line.
Refunds that reconcile: A refund reverses cleanly against the artist’s payout, so nobody is paid twice or short.

Waivers

Your questions and the medical ones, signed on the customer’s phone or the shop iPad, stored where the appointment is.

Your template: Write the questions your studio asks. Age, ID, medical history, aftercare acknowledgement: the form is yours to edit.
Sent as a link: The customer signs from their phone before they come in. If they haven’t, the desk hands over the iPad and it’s signed in the shop.
Attached to the appointment: The signed waiver lives on the booking, so an artist or an inspector can find it by name and date rather than in a drawer.

Reminders and no-shows

Reminders go out by text and email, on the studio’s clock, with a way to reschedule.

Text and email: A reminder the day before every confirmed appointment, in the studio’s own time zone. Customers choose text and email, or email only, when they book.
Consent that holds up: Text consent is captured at booking with the wording, time and source recorded, and a customer can opt out by replying. That is what the law here asks for.
No-shows, recorded: Mark a no-show and it stays on the customer’s record, deposit and all, so the next request from them is answered with the history in view.

Artists and payouts

Their calendar, their requests, their earnings, their clients. The studio sees the roll-up.

Own login, own calendar: Each artist signs in as themselves, with Face ID or a passkey if they like, and sees their own days, hours and blocked dates. The manager can act as an artist to book for them, and the record says who did it.
Payouts by period: Revenue share and tips, settled by the period the shop chooses. Deposits taken in one period and worked in the next land where they should. Product sales stay out of the split.
Earnings in plain sight: An artist sees gross, tax, tips and net for any period, without asking the desk.
Customer history, together: Customer records keep appointments, references and notes together. An artist can pick up the next session with the history in view.

Gift cards and products

Aftercare, apparel, prints and gift cards, sold from the same register as the work.

Gift cards: Sell them, look one up by code, redeem against a booking or a sale. The balance is right because the ledger is.
A product catalogue: Prices and tax for the things on the shelf. A walk-in sale is a few taps at the desk.
Line items, not lump sums: Every sale is itemised with the tax rate as it was that day, so the month-end matches the receipts.

Customer accounts

A customer gets an account the first time they book, or doesn’t, if they’d rather not.

Book without an account: Guests can book. Anyone who wants to keep track of their appointments, receipts and balance can set a password later.
Their own page: Upcoming and past appointments, receipts to download, a balance they can pay, the references they’ve uploaded, and their text preference.
A record the shop can use: The desk sees every appointment, payment and note for a customer in one place, and can add someone who’s only been in for a consult.

Your own address

Your booking site and your studio’s sign-in, under your name, the moment the studio exists.

Your name on the door: The booking site, the emails and the receipts carry your studio’s name and logo. Customers never see ours unless they go looking.
Your own domain, on request: Already have booking.yourshop.ca? We’ll point it at your studio.
Bring your customers with you: Import your customer list and appointment history from a spreadsheet, so day one has your history in it.

30 days free. No card to start.